Everything riders ask us most — shipping, returns, warranty, fit, and payment. Still stuck? Email hello@1983utmost.com.
Shipping
Do you offer free shipping?
Yes — free standard shipping on all US orders over $89. Orders under $89 ship at a flat rate shown at checkout.
How long will my order take to arrive?
Orders are processed within 1–2 business days, with typical US delivery in 3–7 business days. You'll get a tracking link by email the moment your order ships.
Do you ship internationally?
We currently ship within the United States. International destinations are coming soon — email us if you'd like to be notified.
Returns & Warranty
What's your return policy?
If you're not satisfied, return your unworn pair within 30 days of delivery for a refund or exchange. See our full Refund Policy.
What does the 2-Year Frame Warranty cover?
Manufacturing defects — frame integrity, hinges, and nose pad mechanisms — for two full years from delivery. Lens scratches and accidental damage are not covered. Full details on our Warranty page.
Product & Fit
How light are the frames, really?
Our rimless titanium Victory Grid weighs just 28 grams — light enough to forget on a century ride, strong enough for daily use.
Are the lenses polarized? Do they block UV?
Yes. Every lens is polarized to cut road and water glare, and rated UV+400 — blocking 100% of UVA and UVB rays.
Will they stay put when I ride?
That's what the mechanical suspension hinge and 3-position adjustable nose pads are for — they lock the frame to your face and absorb vibration instead of slipping.
How do I choose the right size?
Measure a pair you already own (lens–bridge–temple, in mm) and compare with the dimensions on each product page.
Payment
What payment methods do you accept?
All major credit cards, plus the accelerated options offered at checkout (such as Shop Pay, PayPal, Apple Pay and Google Pay).
Is my payment information secure?
Yes — checkout runs on Shopify's PCI-DSS compliant infrastructure. We never see or store your full card details.